Can you work with my existing door?
Yes. Send photos or a short video first. We check the current door, tracks, motor, spring, wiring, and safety parts before advising repair, motor replacement, or a new system.
How much will it cost?
Price depends on the size, material, motor, wiring, accessories, site access, and whether parts are needed. We review photos first, then give a clear quote before installation or repair starts.
Do you serve my area?
We cover Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Send your emirate, area, and location pin so we can confirm the route.
How fast can someone come?
Urgent stuck doors and unsafe systems are prioritized. Timing depends on emirate, traffic, technician route, access, and parts. We confirm the visit fee before dispatch.
Do you offer premium and affordable options?
Yes. We can quote affordable Smart Standard options and higher-finish European Premium systems, then explain the difference in panels, hardware, motor, warranty, and daily movement.
Which brands do you install?
Depending on the system, we work with brands such as Italpannelli, DOCO, Marantec, CASIT, SOMMER, LIFE, BFT, Nice, and DORMA, based on site fit and availability.
Will I pay before measurement?
For custom work, the final price is confirmed after photos or site measurement. We confirm the scope, visit fee if any, parts, warranty, and payment sequence before work starts.
What warranty do I get?
Warranty depends on the product and service. We explain motor, accessory, panel, paint, and service coverage clearly in the quote before you approve the work.
Can I just send photos instead of filling a form?
Yes. WhatsApp is enough. Send Emirate, Area, Service, photos or video, opening size if available, motor label, and what happens when you try to open or close it.