The ALSARAY App: the World's First Full-Service Door Company App — on iPhone and Android

In August 2026, BAB ALSARAY quietly did something no door company anywhere had done before — it shipped its own app. Not a remote control for one motor, and not a contact form dressed up as an app, but a full customer platform on the App Store and Google Play.

It books a free site visit in under a minute, shows your technician driving to you on a live map, and keeps every door you own — with its warranty, quotes, and invoices — in your pocket.

This article is the announcement, and the receipts. What the app does, why we built it ourselves instead of buying a white-label booking form, and why — as far as we can verify — no other door company in the world has one like it.

Why “first in the world” is a careful claim, not a slogan

Door apps exist — but look at who makes them and what they do. Door and opener manufacturers ship remote-control apps — myQ from Chamberlain, BlueSecur from Hörmann, the Somfy and Nice apps. They open and close a motor from a phone.

Useful — but the company that installed your door is not in them. No booking, no technician, no invoice, no warranty.

Service-software vendors sell door companies white-label apps — a branded shell over a generic booking form, and a few small repair firms abroad have published one.

What none of them do is run the whole relationship — in the ALSARAY app, booking, dispatch, live technician GPS, quotes, warranties, and tax invoices work from the same system the company itself runs on.

What the app actually does

Free site visit in under a minute

Pick your door, describe the problem, choose a time — a technician comes to you. The visit and the inspection are free anywhere in the UAE, and you only pay if you approve a repair.

Live technician tracking

Once a technician is assigned, you watch the van drive to you on the map with arrival updates — like ride-hailing, but for door repair.

Every door in one registry

The app reads your BAB ALSARAY invoices and builds your door list automatically — garage doors, rolling shutters, gates, and barriers, each with its own service history.

Warranties, invoices, and receipts

Preview, print, or share tax invoices and payment receipts as PDFs, and watch each door's warranty countdown — so a covered repair never becomes a paid one.

One tap for emergencies

A stuck door at midnight is an emergency toggle away — the same one-minute booking, flagged for priority dispatch, 24/7.

Four languages

The whole app works in English, Arabic, Hindi, and Urdu — the languages UAE households actually speak.

Built by the door company, not for it

We did not commission this app from an agency. It was designed and built in-house, by the same operation that fabricates, installs, and repairs the doors — which is why it can do things a white-label form cannot.

The tracking map shows our real vans, because our field team runs on the same system. The warranty countdown is real, because the app reads the same invoices our office issues. When you approve a quote in the app, it is the workshop's actual quote — not an email that starts a phone call.

That is what full-service means in this claim. The app is not a marketing channel for the company. It is the company, in your pocket.

How to get the ALSARAY app

The app is free. On iPhone, search for ALSARAY on the App Store; on Android, search for ALSARAY on Google Play. Or open alsaray.ae/get on your phone — it detects your device and opens the right store. Every service and city page on this site carries the same download buttons, and one is waiting at the end of this article.

It covers all seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain — plus Al Ain, with 24/7 emergency dispatch. If you prefer the phone, 04 234 4544 still answers; the app simply gets a technician to your door with the least friction we know how to build.

A stuck door at midnight should take one minute to report — not three phone calls. That is the standard ride-hailing set for taxis. We built it for doors.

The garage door, shutter, and gate trade has been a phone-call business for decades — in the UAE and everywhere else. Someone had to be first to change that.

It is strange, and a little wonderful, that the first door company to put its whole service in an app is not in Munich or Chicago, but in Dubai. Download it, register your doors, and the next time something stops moving you will know exactly who is coming — and exactly when.