Warranty & Service Policies — BAB ALSARAY

Introduction

Our warranties are designed to protect your investment and give you complete peace of mind. Each installation is covered by a clear warranty policy that matches the quality of our products.


Warranty Coverage

 

  • Motors (Marantec, Sommer, CASIT): 2 years manufacturer warranty.

  • Panels (Italpannelli — Highest Quality): 5 years paint and corrosion warranty.

  • Panels (Standard Quality, local): 2 years paint warranty.

  • Accessories (DOCO & others): Covered as per OEM standards.

 


What’s Included

  • Manufacturer defects.

  • Electrical or mechanical faults.

  • Paint fading or corrosion (for Italpannelli panels).

 


What’s Excluded

  • Improper use or accidents.

  • Third-party modifications.

  • Lack of regular maintenance.

 


Response Time

  • Service team available across the UAE.

  • Emergency support for critical repairs.

 



Last Updated: September 2025